Management System & Certification Consultancy Services
With a strong emphasis enforced by Singapore’s Ministry of Manpower, companies are often required to obtain Management System Certifications before they are able to tender for projects. We know what is required for various projects and the shortest process to obtain these certifications.
In general, companies that are accredited with these certificates instill a sense of standard and credibility to their clients, and of course adhering to the standards will require the companies to follow the set of rules for the various certificates.
Getting accredited with the certificates can be a tedious process and requires someone with proper understanding and knowledge. At QE Safety Consultancy, Singapore’s preferred choice for getting certificate accreditation consultation, we can handle the necessary procedures and attend to all the requirements from the respective certification bodies.
For interested parties, you may fill in the form below and we will contact you shortly. The form is created for the purpose to apply for bizSAFE online as well as the other certifications stated.
ISO 9001:2015 Quality Management System
ISO 9001 is the international standard that specifies for a quality management system (QMS). Organizations accredited with this standard demonstrate the ability to consistently provide products and services that need customer and regulatory requirements.
- Greater emphasis on leadership engagement
- Helps address organizational risk and opportunities in a structured manner
- Uses simplified language and a common structure and terms, which are particularly helpful to organizations using multiple management systems, such as those for the environment, health & safety, or business continuity
- Addresses supply chain management more effectively
- Is more user-friendly for service and knowledge-based organizations
ISO 9001:2008 – Companies were provided a 3 year transition phase from Sep 2015 as it will be made invalid after the end of Sep 2018.
ISO 14001:2015 Environmental Management System
ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that an organization can follow, rather than establishing environmental performance requirements.
- Demonstrate compliance with current and future statutory and regulatory requirements
- Increase leadership involvement and engagement of employees
- Improve company reputation and the confidence of stakeholders through strategic communication
- Achieve strategic business aims by incorporating environmental issues into business management
- Provide a competitive and financial advantage through improved efficiencies and reduced costs
- Encourage better environmental performance of suppliers by integrating them into the organization’s business systems
ISO 45001:2018 Safety Management System
ISO 45001 is the international standard that specifies requirements for an effective occupational health and safety (OH&S) management system. It provides guidance to managing risks and improve the organizations performance by developing and implementing effective policies and objectives.
- Reduction of workplace incidents
- Reduced absenteeism and staff turnover, leading to increased productivity
- Reduced cost of insurance premiums
- Creation of a health and safety culture, whereby employees are encouraged to take an active role in their own OH&S
- Reinforced leadership commitment to proactively improve OH&S performance
- Ability to meet legal and regulatory requirements
- Enhanced reputation
- Improved staff morale
OHSAS 18001:2007 – Companies that are already certified with OHSAS 18001 may already have some necessary tools and systems in place to implement ISO 45001. Therefore it is recommended that organizations with OHSAS 18001 proceed to obtain ISO 45001 in replacement.
ISO 9001, ISO 14001 and ISO 45001
These ISO are of high-level structure and have identical core text and terms and definitions. With that, organizations especially those in the construction industry have these three ISO accreditation as it is easily obtainable once they have one of the system in place.
With these accreditation alone, it is not enough as it is the minimum standard. Organizations may have measures in place that are of higher standards and only with industrial experience and knowledge can higher standards be set internally to improve their workplace.
List of standards that are applicable for the EDG:
This is the list of management systems that our company consults on, which can be covered by the Enterprise Development Grant (EDG).
ISO 13485:2016 Quality Management System for Medical Devices
ISO 13485 is a Quality Management System (QMS) to certify that the medical devices produced by your company are consistently yield safe and effective medical devices.
- Demonstrate compliance with regulatory and legal requirements
- Manage risk effectively
- Improve processes and efficiencies as necessary
- Gain a competitive advantage
ISO 22000:2018 Food Safety Management System
ISO 22000:2018 is a Safety Management System (SMS) to certify that your company can consistently provide food-related products and services that are safe and meet regulatory requirements.
- Improved management of risks in food safety processes
- Demonstrating strong links to the United Nations’ Codex Alimentarius, which develops food safety guidelines for governments
ISO 22301:2019 Business Continuity Management System
ISO 22301:2019 brings together international best practice to help organizations respond to, and recover from, disruptions effectively. This means reduced costs and less impact on business performance should something go wrong. What’s more, companies with multiple sites or divisions can rely on the same consistent approach throughout the entire organization.
- The ability to reassure clients, suppliers, regulators and other stakeholders that the organization has sound systems and processes in place for business continuity.
- Improved business performance and organizational resilience.
- A better understanding of the business through analysis of critical issues and areas of vulnerability
ISO 27001:2018 Information Security Management System
ISO 27001:2018 is a recognized management system for managing information security governance risk. The standard provides a best-practice framework, ongoing governance, and good management of the system to:
- Identify risks to your corporation information and minimize them
- Improve reputation and stakeholder confidence
- Increase in information security awareness
- Reduce staff-related information security breaches
- Stay up-to-date and comply with relevant legislation
ISO 27701:2019 Privacy Information Management System
ISO 27701:2019 is a management system standard, it provides guidance on the protection of privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.
- Builds trust in managing personal information
- Facilitates effective business agreements
- Clarifies roles and responsibilities
- Supports compliance with privacy regulations
- Reduces complexity by integrating with the leading information security standard ISO/IEC 27001
- Provides transparency between stakeholders¬
Applicants (Company owner, Director, CEO/Top Management, and one who has the responsibilities to carry out safety policy in the company) must attend a 1 day workshop titled “Workshop for CEO/Top Management (bizSAFE Level 1)”
Organizations must nominate a Risk Management (RM) champion to attend a bizSAFE course on Risk Management which is usually titled as “Develop a Risk Management Implementation Plan bizSAFE Level 2”. At the end of the course, the RM Champion must chart out the RM implementation plan.
Organizations must engage an approved independent auditor to assess the implementation of Risk Management in the enterprise. Upon approval, the enterprise will be recognized as a bizSAFE level 3 enterprise. Organizations that have attained bizSAFE 3 will be able to utilize and showcase the logo on their website and similar platforms as a showcase that it is a bizSAFE 3 organization.
For Level 4, your organization must select a Workplace Safety and Health Management System (WSHMS) Programme Lead to attend the bizSAFE course on WSHMS. In addition, the WSHMS Programme Lead must be able to develop a WSH Implementation Plan for your organization. As a result, your organization may apply for bizSAFE Level 4 status.
An enterprise must engage an independent third-party certification company to certify that the WSHMS meets SS506 or similar international standards. With the audit report on those standards, the enterprise must submit an online application to obtain bizSAFE Level Star. There are various ways an organization can obtain a bizSAFE star. As mentioned if the organizations meets SS506 or similar international standards, they will automatically be bizSAFE star equivalent.
Here are a few of such standards:-
- ISO 45001
- SS506 Part 1
- SS506 Part 3
How to apply for bizSAFE 1, 2 and 4
Companies who are looking to attain bizSAFE 1,2 and 4 will have to send an organization representative to attend the respective workshops.
NTUC Learning Hub is the largest continuing education center in Singapore that conducts these workshops and aside from that, they have a whole suite of other services.
Enterprise Development Grant:
The enterprise development grant covers up to 90% of qualifying project costs such as Consultancy fees, training fees and certification cost.
To be eligible for the Enterprise Development Grant (EDG)
You need to:
- Be registered and operating in Singapore
- Have a minimum of 30% local shareholding
- Be in a financially viable position to start and complete the project
The EDG awarded by Enterprise Singapore, is aimed to help Singaporean companies gain internationally recognised standards and certifications which will in turn help businesses gain international credibility.
FAQ for EDG:
What is EDG?
EDG is the short form for Enterprise Development Grant. This grant was announced in the Annual Budget 2018. In short, EDG is a grant for established local SMEs (Small Medium Enterprises) to help them grow and transform their businesses.
Does EDG cover basic management systems like ISO 9001?
No. EDG does not cover basic management systems like ISO 9001, ISO 14001, and ISO 45001. The ISO services covered have already been listed.
How much funding can I get?
You can get funding up to 90%. However, most SMEs will get up to 80% funding only. Before COVID-19, the original support level was 70%. To fight against the impending recession, the Supplementary Budget aka Resilience Budget 2020 raised the support level to 80%. Only SMEs severely affected by COVID-19 will get the maximum support level of 90% on a case-by-case basis and as determined by ESG.
When will EDG end?
At Budget 2019, EDG’s 70% support level was to end on 31st March 2023. The new support level of up to 80% to 90% will end on 31st December 2020.
Who approves EDG?
Enterprise Singapore (ESG), gives the final green light to all EDG grants.
What is the maximum grant?
That depends on the scope of the project. The grant is correlated to the size of the company in terms of turnover and manpower. We do not have the exact algorithm nor science on this.
Am I eligible for EDG?
To be eligible, you are required to:
- Have a registered company and operating in Singapore
- Have at least 30% local shareholding
- Be in a financially viable position to start and complete the project.
What does it mean by “Be in a financially viable position to start and complete the project”?
Based on our previous experience, a company should have a reasonable amount of turnover for the past three years. The 3 years audited accounts will be required when you apply for the grant.
Is there a minimum employee size?
Our experience tells us that it should not be zero or just one. And the project sum must justify the size of the company. A good number should be 5 employees and they should not include directors, partners or owners.
Is there a KPI (Key Performance Indicator) for an EDG project?
Yes. With effect from 1 April 2020, SMEs will need to commit to improving workers’ outcome, such as creating more jobs or increasing wages.
So, are startups eligible for EDG?
In general, startups are not eligible for EDG. If you are a startup, you can look at the ecosystem meant for startups: Startup SG network.
What do you mean by certified consultants?
From 1 January 2017, if you engage consultants, they need to be certified management consultants. SMEs should ensure that consultants involved in EDG must possess Enterprise Singapore-recognised certification; failing which Enterprise Singapore reserves the right not to support the consultancy fees incurred.
It looks complicated. Can you help us fill the application form?
If you have officially appointed us as your consultant, we are more than happy to guide you along.
What other supporting documents do we require for the application?
You need the following:
- Your project proposal
- Latest ACRA search results
- Past 3 years audited financial statements (including latest year)
- Our consultant’s proposal and
- Our consultant’s certifications.
Can you help us write the project proposal?
If you already appoint us as your consultant, we will write the project proposal for you.
How long do I have to wait to know the results of my application?
10 days to 1 month.
Can I start on an EDG project whilst applying for EDG?
In general, no. It is best to obtain an official letter of offer from Enterprise Singapore before commencing the project. It means that you should not have already begun on the project before your application has been approved. Neither should you have made payment to service providers or suppliers involved in the project.
Will you help us to do claims?
After you engaged our consultancy services, we will advise you accordingly how to make a claim.
How can QES help us with EDG?
We will guide you through the entire process step by step.
How many EDG Grants can I apply for?
In theory, there are no restrictions on how many EDG Grants you can apply for. Currently, ESG allows you to apply and work on more than one EDG project at any given time. However, you can only apply for an EDG grant in a specified area once. This means that if you are awarded an EDG grant for Branding and Marketing once, you are no longer eligible for another EDG grant under the same category that is Branding and Marketing. However, you can still apply for EDG grants under other categories.