Course Description

Although having different generations (baby boomers, gen y’s and gen x’s) might cause issues with communication and relationships, the benefits of having a diverse culture can outweigh these issues. When younger and older generations collaborate, a lot of new ideas can emerge. To become a more effective manager, you must first comprehend some of the key characteristics between age groups, including how they interact and what inspires them.

Course Content

  • Getting Started
  • Context
  • Traditionalist
  • Baby Boomers
  • Generation X’s
  • Generation Y’s (millennial)
  • Background
  • Finding Common Ground
  • Conflict Management (1)
  • Conflict Management (2)
  • The Power of 4
  • Wrapping Up

Course Information

Mode: Face-to-Face, Online, or Hybrid Class


Course Duration: 1.0 Days

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