Course Description

Throughout this course, you will gain a solid understanding of Lean Six Sigma, its various tools, its core ideas and application, the process inputs and outputs, the process flow, and what determines value add vs. non value add, among other things.

Course Content

Lesson 1: Opening – Competition
– The Importance of Continuous Improvement in the business and government

Lesson 2: Process Management
– Definitions
– Process Ownership
– Cost of Poor Quality

Lesson 3: Lean Principles
– Seven Areas of Waste
– Value Stream Analysis
– 5S Principles
– Poka-Yoke Methods

Lesson 4: Six Sigma
– Define Phase
– Measure Phase
– Analyse Phase
– Improve Phase
– Control Phase

Course Information

Mode: Face-to-Face, Online, or Hybrid Class


Course Duration: 1.0 Days

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