Course Description
This course covers how to improve the performance of all processes inside a business using Process Management, Basic Statistics, and Basic Lean Six Sigma techniques. Lean Six Sigma process management is a highly respected skill set since it provides a comprehensive picture of the entire business process and allows for the identification of those stages in the process that require improvement. A Process Management System also includes a measuring framework, which will significantly reduce the time spent in the early phases of refining the targeted business process.
Course Content
Lesson 1: Phase A – Introduction; Define and Measure
- Course Overview
- Process Management
- Basic Statistics
- Cost of Poor Quality
- Define Phase
- Defining an Improvement Project
- Measure Phase Part One
- Measure Phase Part Two
- X-Y Matrix Analysis
- Capability Analysis
- Measurement System Analysis
- Process Improvement Project
Lesson 2: Phase B – Analyse, Improve and Control
- Introduction
- Defects, Defectives and Opportunities
- Graphical Analysis
- Lean Value Stream Analysis
- Applying the 5S Principles
- Introduction to Improvement Experiments
- Poka-Yoke Methods
- Statistical Process Control
- Control Charts
- Tracking and Managing a Process
- Finalising Your Process Project
- Glossary of Lean Six Sigma
Course Information
Mode: Face-to-Face, Online, or Hybrid Class
Course Duration: 2.0 Days
