Course Description
This QES Lean Six Sigma Awareness training course provides a basic introduction to Lean Six Sigma. The five stages of the DMAIC (Define, Measure, Analyze, Improve, and Control) development technique, the statistical underpinning of Six Sigma, and the philosophy of Lean thinking will be explained.
Course Content
Lesson 1: Opening – Competition
– The Importance of Continuous Improvement in the business and government
Lesson 2: Process Management
– Definitions
– Process Ownership
– Cost of Poor Quality
Lesson 3: Lean Principles
– Seven Areas of Waste
– Value Stream Analysis
– 5S Principles
– Poka-Yoke Methods
Lesson 4: Six Sigma
– Define Phase
– Measure Phase
– Analyse Phase
– Improve Phase
– Control Phase
Course Information
Mode: Face-to-Face, Online, or Hybrid Class
Course Duration: 0.5 Days
Audience: Business owners, Executives, and Managers.
