Course Description

This QES Lean Six Sigma Awareness training course provides a basic introduction to Lean Six Sigma. The five stages of the DMAIC (Define, Measure, Analyze, Improve, and Control) development technique, the statistical underpinning of Six Sigma, and the philosophy of Lean thinking will be explained.

Course Content

Lesson 1: Opening – Competition
– The Importance of Continuous Improvement in the business and government

Lesson 2: Process Management
– Definitions
– Process Ownership
– Cost of Poor Quality

Lesson 3: Lean Principles
– Seven Areas of Waste
– Value Stream Analysis
– 5S Principles
– Poka-Yoke Methods

Lesson 4: Six Sigma
– Define Phase
– Measure Phase
– Analyse Phase
– Improve Phase
– Control Phase

Course Information

Mode: Face-to-Face, Online, or Hybrid Class


Course Duration: 0.5 Days


Audience: Business owners, Executives, and Managers.

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