Course Description
This course will educate you how to service clients properly, how to treat coworkers, and how to be more proactive in building a more successful atmosphere. Role plays, case studies, exercises, movies, and games are also included to demonstrate cooperation, motivation, proper customer service, and services that necessitate human interaction.
Course Content
- Introduction
- Practice 1: Be There
- Practice 2: Play
- Practice 3: Make Their Day
- Practice 4: Choose Your Attitude
- Taking a closer look
- How well do I live the practices?
- Top of mind issues/team solutions
- Action planning
- Want to form a habit?
- Your life title
- Beyond the workplace self-survey
- What’s possible now?
Course Information
Mode: Face-to-Face, Online, or Hybrid Class
Course Duration: 1.0 Days
