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Building Trust and Transparency:

How QE Safety Consultancy Can Help You Achieve CASETRUST Accreditation

Achieving CASETRUST accreditation, a program administered by the Consumers Association of Singapore (CASE), demonstrates your company’s commitment to fair trade and consumer transparency. This prestigious mark signifies to consumers that you prioritize ethical business practices and responsible customer service.

At QE Safety Consultancy, we understand the importance of building trust with your customers, and we can guide your Singaporean business on the path to CASETRUST accreditation.

What is CaseTrust Accreditation?

CASE established CASETRUST to recognize businesses that uphold high standards of ethical conduct in various areas, including:

  • Fair Trading Practices: Ensuring transparent pricing, clear advertising, and adherence to ethical sales practices.
  • Customer Service: Providing excellent customer service, responsive communication, and effective complaint resolution mechanisms.
  • Product and Service Quality: Consistently delivering high-quality products and services that meet consumer expectations.

Benefits of CASETRUST Accreditation:

For businesses in Singapore, achieving CASETRUST accreditation offers a range of advantages:

  • Enhanced Reputation and Brand Image: The CASETRUST logo signifies your dedication to ethical conduct and consumer trust, fostering a positive brand image and reputation.
  • Increased Customer Confidence: Customers recognize CASETRUST as a mark of quality and ethical treatment, giving them greater confidence in your business.
  • Improved Customer Loyalty: By prioritizing customer satisfaction, you foster stronger customer relationships and loyalty.
  • Potential Business Opportunities: Some tenders or projects may require CASETRUST accreditation as a prerequisite for participation.

Industries Requiring CASETRUST Accreditation

While not mandatory across all industries, CASETRUST accreditation is particularly valuable for businesses in sectors with frequent consumer interactions, such as:

  • Spa and Wellness
  • Motoring (Car Dealerships, Workshops)
  • Renovation Contractors
  • Bus Service Providers
  • Jewelry Businesses
  • Storefront Retail
  • Direct Selling Businesses
  • Hair and Cosmetology Salons

How QE Safety Consultancy Can Help:

The CASETRUST accreditation process can seem complex, but QE Safety Consultancy offers comprehensive support to guide you every step of the way:

  • We assess your current practices to identify areas for improvement in alignment with CASETRUST standards.
  • We collaborate with you to develop and implement systems and procedures that ensure fair trading practices and a strong customer focus.
  • We assist you with completing all necessary documentation and navigating the CASETRUST application process.
  • Our commitment extends beyond accreditation. We offer ongoing support to help you maintain compliance and continuously improve your customer service practices.

Partner with QE Safety Consultancy today and invest in building trust with your customers.

Achieve CASETRUST accreditation and elevate your business to a position of excellence in Singapore’s competitive market.

Contact us for a free consultation to discuss your CASETRUST goals and how we can help you achieve them.


+65 6694 3200


+65 9430 6076


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