Casetrust accreditation for renovation
business
Remodelling your home is a significant monetary and emotional decision. Although many homeowners wish for the work to go smoothly and for everything to be done right, it is still common to have disputes on workmanship, delays, and misunderstandings about the contract. One of the best things homeowners can do to help protect them in their renovation investment is to seek out businesses with credible industry standards.
Accreditation For Renovation Businesses CaseTrust renovation accreditation is provided by the Consumers Association of Singapore (CASE). It does a great job of focusing on fair business practices and transparency to help consumers – the things most homeowners worried most.
Companies accredited with CaseTrust commit to:
The bizSAFE Levels: A Pathway Approach
- Transparent pricing with clear agreements
- Ethical selling practices and adequately trained staff
- Dependable dispute resolution procedure supported by CASE
The most important protection is the deposit performance bond. This ensures that a customer’s deposit is protected if the contractor goes out of business or isn’t able to complete the project.
Even with the expense of major renovations, this is significant peace of mind.
CaseTrust-RCMA Joint Accreditation
In a process to improve the industry expectations, CASE partnered with the Renovation Contractors and Material Suppliers Association (RCMA). The CaseTrust-RCMA joint accreditation provides to the consumer added protection by ensuring that:
- Customer deposits are protected via a performance bond
- Contractors will operate ethically and fairly
- Proper processes for dispute resolution exist
Accredited renovation firms are provided with the CaseTrust-RCMA logo to signify their commitment to carrying out as promised.
CaseTrust Accreditation
Provides assurance that the business operates in a fair manner, is transparent to clients, and appropriately protects client deposits – providing clients with a level of comfort and trust.
Homeowners may look for contractors that are — providing assurance that they are compliant and that the homeowner has a level of consumer safety.
Conclusion
Accreditation provide reassurance to homeowners – but they need to be one piece of the overall evaluation including quality of the portfolio, range of communication, and clarity of expectations in a contract. Understanding the difference between the two schemes allows renovation companies to select the appropriate accreditation for their company.
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